Assistant Property Manager

Pay Scale ($18.00 - $23.00 Hourly)

About Us

We are a charismatic third-party multifamily property management firm with locations across Northern California. We are proud of our inclusive and make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

About the Assistant Property Manager Role

We’re looking for a talented Assistant Property Manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

Assistant Property Manager Responsibilities and Objectives

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Assist with maintaining all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Assist with accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Assist with auditing records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Assist with collecting delinquent account balances from previous residents.
• Assist with processing evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Assist with leasing apartments as needed.
• Assist with the responsibility of for shopping competitive properties for market surveys.
• Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Assist with processing move-ins, move-outs, and lease renewals.
• Assist with auditing all new and current lease agreements and resident files for accuracy.
• Assist the property manager with entering traffic into the computer, marketing, maintenance and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Assures that the highest standards of curb appeal for the properties are maintained.
• Perform other duties as assigned.

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred and may be required in some locations.
• Prior experience in Appfolio or another equivalent system is preferred.

Skills and Requirements

• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Project Management Inc. Fair Housing Training, Health & Safety Training, and Sexual Harassment Training within the first 30 days of employment.

Scheduling

• Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays.
• May be required to be on-call and aid during staffing deficiencies on-site.
• Ability to travel (10-15%).

Environment

• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
• Potential exposure to communicable diseases through frequent contact with the public.
• Possible exposure to short-tempered or aggressive people.
• Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.

Physical Requirements

Project Management Inc. will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

• Ability to lift, push and pull up to 25 pounds.
• Ability to walk around the property several times daily - up 10 miles a day.
• Ability to walk on uneven surfaces.
• Ability to climb several flights of stairs several times a daily.
• Hearing and visual ability to observe and detect signs of emergency are required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Ability to use standard maintenance equipment.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. 

Diversity

Diversity creates a healthier atmosphere: Project Management Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.