Maintenance Technician II

Pay Scale ($23.00 - $29.00 Hourly)

About Us

We are a charismatic third-party multifamily property management firm with locations across Northern California. We are proud of our inclusive and make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

About the Maintenance Technician II Role

We’re looking for a talented Maintenance Technician II who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.

Maintenance Technician II Responsibilities and Objectives

• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Assist with property emergencies, such as inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Responsible for adhering to all components of the company risk management program.
• Assures that the highest standards of curb appeal for the properties are maintained.
• Performs other duties as assigned.
  

Education and Experience

• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or directly related field.
• Possess general maintenance and general carpentry skills.

Skills and Requirements

• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required
• Must comply with all safety requirements.
• Required to complete and successfully pass the Project Management Inc. Fair Housing, Health & Safety Training, and Sexual Harassment Training within the first 30 days of employment.

Scheduling

• Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
• May be required to be on-call and aid during staffing deficiencies on-site.

Environment

• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
• Potential exposure to communicable diseases through frequent contact with the public.
• Possible exposure to short-tempered or aggressive people.
• Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.

Physical Requirements

Project Management Inc. will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

• Ability to lift, push and pull up to 100 pounds.
• Ability to walk around the property several times daily - up 10 miles a day.
• Ability to walk on uneven surfaces.
• Ability to climb several flights of stairs several times a daily.
• Hearing and visual ability to observe and detect signs of emergency are required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Ability to use standard maintenance equipment.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. 

Diversity

Diversity creates a healthier atmosphere: Project Management Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.